The present terms and conditions are an agreement between for one part the Teaned corporation (hereinafter www.teaned.com or Teaned)SAS which is headquartered at 75008 Paris, France, hereinafter named “Teaned” and users who wish to make a purchase on the website “Teaned” available at http://www.teaned.com below referred to as “the Customer”.
Customers wishing to receive offers from Teaned, prior to the order process, must create an account by entering their email address and choosing a password.
These general conditions of sale of the company www.teaned.com define the rights and obligations of the parties in connection with the sale of products by www.teaned.com to the customers of the site, presently
The Terms represent all obligations of the parties.
The parties agree that their relations will be exclusively governed by this contract, to the exclusion of any other conditions, including those applicable to in-store sales.
Teaned reserves the right to adapt or modify at any time the present conditions.
If modified, it will be applied to each order conditions prevailing at the date of the order.
If a condition is found to be lacking, it would be deemed to be governed by the procedures in force in the area of distance selling, in accordance with French law alone will be applicable.
The Customer must be:
Either a physical person of at least 18 years of age and have full legal capacity
Either a physical person less than 18 years of age and be emancipated
2.Products and Availability
Teaned offers the sale of ready to wear items, designer items and fashion accessories.
Product offerings and prices are valid as long as they are visible on the website, and until the stock has run out.
In case of an increased demand at the same time, Teaned does not guarantee in any way the availability of the products for sale during a precise period. www.teaned.com commits to notify by email or telephone all customers who have placed an order of any unavailable product.
In no way can the Customer engage the responsibility of Teaned assuming he/she would validate the order of an unavailable product.
In case of debit of the amount of the order regarding an unavailable product, Teaned commits to, within 30 days, according to the Customers’ choice, either reimburse the Customer, or issue a credit of the amount of the order.
In case of rupture of stock of one of the products of an order composed of several products, Teaned would send the rest of the order.
3. Compliance of the order
The products offered for sale are presented and detailed with the greatest possible precision. The information listed on each product page are those reported to Teaned by the suppliers from which they are acquired.
However, the responsibility of Teaned can not be held liable for errors or omissions in product descriptions. The photographs illustrating the products offered for sale are out of contract.
In case of non-compliance of the product delivered to the customer, it may be returned to Teaned within a maximum period of 30 days and may request:
Either to be delivered an identical product to the one ordered within the limits of available stock,
Or be refunded the price of the product or service within 30 days of the request.
The cost of returning the nonconforming product and the possible delivery of another product will be borne by Teaned.
These provisions do not deprive the customer of his right of withdrawal as guaranteed in Article 7.
4. Order and Payment
The Customer who wishes to buy one or several items from the website Teaned must comply with the following processes:
- The Customer selects the product(s) that he/she wishes to purchase by clicking on the icon “Add to Cart”,
- The Customer, after having verified his/her selection (size, colour, price…), validates the choice of the products chosen by clicking on the icon “Confirm and order” ;
The Customer shall then:
If he/she is already a customer at Teaned: complete the form indicating only his/her email address and password that was used for the first order;
If he/she is a new customer of Teaned: complete the form indicating his/her name, surname, address, email address. A password will be requested. The Customer is free to modify the password.
A summary of the command is indicated to the Customer as well as shipping fees. He/she must click of the icon “confirm order” to continue and agrees to fully and unreservedly accept all the present Terms and Conditions.
The Customer then accesses a page where he/she must specify the delivery and billing address and his/her payment information. The Customer must click on the icon “pay by credit card” or “pay with Paypal” and fill out the secure payment form “Paypal” or “CIC” of his/her order.
The Customer confirms that he/she is fully authorized to use the credit card or Paypal account to pay for this order, and that such payment provides access to sufficient funds to cover all the costs of the services of Teaned.
www.teaned.com assumes no responsibility for any dispute between the Customer and the companies “Paypal” and “CIC”.
As soon as the order is finalized, www.teaned.com will confirm the order to the Customer in a summarizing email.
The product’s price is displayed in Pound. The VAT is included in the price displayed with the rate applicable in the U.K. for the products concerned.
The shipping costs of the Customer's order will be shown before the final confirmation of the order.
Failure of the Customer to respect these obligations under these Terms of Sale, including fraud or attempted fraud, and any incident of payment could result in the suspension of access to Teaned without prejudice to any damages that could be sought by Teaned. Teaned reserves the right to refuse any order from a Customer with whom there is a dispute.
Teaned offers “purchase credits” (also called “Teaned credit”) offering discounts on all products on the site every time a Customer invites people to join the site via invitation modules located on the website.
The sponsorship rules are:
Receive £30 for 10 guests registered.
Receive an additional £20 for 25 registered guests.
Therefore a total of £50 for 25 registered guests.
Attention, only one account per person is authorised for referrals, for a maximum credit of £50. Teaned reserves the right to validate or not, the referrals that are suspected to be abusive. The purchase credit is valid on all Teaned products within the limits of available stock and has no expiration date. Teaned reserves the right to change the sponsorship rules at any time. In case of return or cancellation, these credits are refundable only in the form of credits.
We currently ship to the following countries: France, Belgium, Germany, Austria, the UK, and the US.
For the delivery to the UK, please visit www.teaned.com/uk
For the delivery to France and Belgium, please visit www.teaned.com/fr
For the delivery to Germany and Austria, please visit www.teaned.com/de
For the delivery to the US, please visit www.teaned.com/us
For the UK, our products are shipped using Royal Mail. Teaned is not responsible for any damage that may be caused to the Customer due to Royal Mail service.
The Customer must fill in carefully all the fields of the delivery form, including his/her delivery address and include a landline or mobile phone number. Neither Teaned, nor the courier or delivery man can be held liable for failure of delivery due to inaccuracy or error in the delivery address.
The shipping times indicated in the confirmation of the order are calculated in working days.
Pursuant to Article L. 114-1 of the Consumer Code, in case of delay of more than 7 days of delivery indicated on the order form for any reason other than force majeure (including strike), the Customer shall exercise this right by email and by letter with acknowledgement of receipt to the company Teaned 75008 Paris, France at the latest within 30 working days following the delivery date. The contract will be considered broken upon receipt of the letter if the product has not been delivered between the sending and receipt of the letter.
A refund will be made by any means of payment, as soon as possible and no later than within 30 days of receipt by Teaned of the registered letter with acknowledgement of receipt for the cancellation of the order. The Customer shall not be entitled to any penalty or interest on arrears.
In case of failure to deliver on the day of appointment because of inadequate information, lack of access, or of passages not previously reported by the Customer or of the absence of the Customer in violation of commitments made at the contract, new delivery costs may be charged by Teaned, who will contact the customer to pay for the new shipping before any re-delivery of the product. In case of non-payment of the fees, Teaned reserves the right not to proceed with the delivery of the product. The risk of damage resulting from these constraints will also be borne by the Customer.
8. Right of withdrawal
You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right to cancel, you must inform us Teaned SAS, 12 rue de Penthièvre, 75002 Paris, France, firstname.lastname@example.org, of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You may use the offered model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
Effects of cancellation
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than –
(a) 14 days after the day we receive back from you any goods supplied, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the goods, or
(c) if there were no goods supplied, 14 days after the day on which we are informed about your decision to cancel this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods without undue delay and in any event not later than 16 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 16 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Products must be returned to the following address:
PO Box 18
Modell cancellation form
To Teaned SAS, :
I / We[*] hereby give notice that I / We[*] cancel my/our [*] contract of sale of the following goods [*]/for the supply of the following service[*],
- Ordered on [*] / received on [*],
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper).
[*] Delete as appropriate.
9. Limitations of Responsibility
The company Teaned is subject to an obligation vis-à-vis the Customer.
It is especially understood that any perturbation in the service for any reason whatsoever, any exterior intrusion or infection by a computer virus, will not be held responsible by Teaned.
In case of dissatisfaction of a customer for any reason, he/she cannot claim any other compensation other than the reimbursement of his/her order.
After full payment of the order, the Customer receives the legal guarantee of conformity and the warranty against hidden defects under the legal provisions of Articles L.211-1 to L.212-2 of the Code of Consumption and sections 1641-1649 of the Civil Code.
1° n the event of non-compliance:
Teaned is required to deliver products that meet the contract and liable for defects of conformity existing at the time of product delivery.
The action resulting from lack of conformity within two years from the delivery of products.
In accordance with the provisions in Articles L.211-9 and following of the Consumer Code, the Customer may choose between repair and replacement of products.
If it is impossible or manifestly disproportionate given the value of the products' cost, Teaned is not required to proceed under the modality chosen by the Customer.
However, the Customer can return the item and be refunded the price or keep the item and be refunded a portion of the price as long as the conditions are met under Article L.211-10 of the Consumer Code, i.e. if:
The solution sought, offered or agreed (repair or replacement) can be implemented within a period of one month after the claim of the Customer
Or if this solution can not be reached without great inconvenience to the Customer due to the nature of the product and use that is sought.
Product reimbursement may only be given if the defect is minor.
2°) In case of defect:
Teaned is required to guarantee against hidden defects of the item sold which render it unfit for the use for which it was intended.
The action resulting from latent defects must be brought by the purchaser within two years after discovery of the defect.
To use the legal guarantee, the Customer must notify Teaned the defect when it occurs by sending an email to Customer Service with photographs to the email address email@example.com and by sending a registered letter with acknowledgement of receipt to Customer Service at the following address:
PO Box 18
The involvement of the legal guarantee assumes that the conditions for the return of products described above must be met.
The costs of returning goods are the responsibility of Teaned.
In the event that the Customer chooses replacement of products under these legal guarantees, shipping of goods tteaneded are the responsibility of Teaned.
3°) Contract Security
Some products may give rise to a contractual warranty.
This warranty will be given on the description of the product. No member may apply for a warranty that covers more than what is detailed on the product warranty form.
If a problem with a product occurs, the Customer must keep the invoice sent by Teaned and contact Customer Service through the Contact page of the website.
Those excluded from the warranty are products modified or repaired by the Customer or any person other than the supplier of the product.
11. Personal Data and Protection of Privacy
According to the law number 78-17 of 6 January 1978 “Information technology and Liberty” the Customer has a right to access, to rectify, and to delete their information recorded by www.teaned.com.
Under the Act of 6 January 1978, Teaned has a simplified declaration and commitment to comply with the declaration to the CNIL under number 1703370.
Teaned agrees not to disclose to third parties the information provided by the Customer on the site. These are confidential. They will only be used to reinforce and personalise the communication including email information.
Teaned does not sell or lend to third parties any personal data of the Customer.
The Customer may at any time contact Teaned and oppose the use of their personal data recorded by Teaned. He/she may simply send a message via the contact page.
12. Intellectual Property
All elements of the website www.teaned.com ,whatsoever, are protected by copyright, tteanedemarks, or patents. They are the exclusive property of Teaned. The reproduction of all or part of www.teaned.com is considered a counterfeit in the sense of the Intellectual property code.
13. Force majeure
Pursuant to Article 1148 of the Civil Code, Teaned will not be liable or deemed to have committed a mistake in the processing of your application if any delay or failure results from a case of force majeure.
These are considered fortuitous events or force majeure exempting all responsibility of all happenings or irresistible and unforeseeable circumstances beyond the control of the parties notably in the event of total or partial strike of transportation and natural disasters.
The fact that any provision of the Terms becomes void, enforceable due to any law, regulation or following a court decision, can not challenge the validity, legality and enforceability of the remaining provisions of the Terms and shall not relieve the Customer of the performance of its contractual obligations.
The Terms will be executed and interpreted in accordance with French law. The parties shall seek before any dispute, an amicable agreement.
In case of disagreement or dispute concerning the validity, interpretation or enforcement of these Terms and Conditions, the courts of Paris will have jurisdiction.